Legal
Privacy Policy
Last updated November 7, 2026
Guest Haus Property Management LLC ("Guest Haus", "we", "us") operates guesthaus.com. This policy explains what we collect when you use this site, why, and what we do with it.
This policy covers this website only. Our guest-facing booking site at stays.guesthaus.com has its own policy.
If you scanned the welcome card in one of our homes, this is the right policy: sections 1 and 2 cover the email list you joined.
Information you give us. When you fill in a form on this site, we collect what you type into it.
The income estimate form asks for your name, email address, phone number (optional), the address or neighborhood of your property, and anything else you choose to tell us.
The design and staging form asks for your name, email address, phone number, the address or neighborhood of the house, what stage it's at, and what you're looking for.
The contact form asks for your name, email address and message.
The welcome card in our homes. Each home has a card with a code on it. If you scan it and ask for a returning-guest code, we collect your first name, your email address, and the code on that card, which tells us which stay you signed up from.
Information collected automatically. Like most websites, ours records technical information when you visit: your IP address, browser type and version, device type, operating system, the pages you view, how long you spend on them, and the site or search that sent you here.
Cookies and similar technologies. We use cookies and tracking scripts from the services listed below.
Our own cookie. When you arrive from an ad or a tagged link, we store on this site, for 90 days, the campaign it came from, the tracking code the ad platform added to the link, the page you landed on and the site you came from. If you send us a form later, that is sent with it, so we know which ad brought you here.
We use Google Tag Manager to load the following:
Google Analytics measures how people find and use the site: which pages are visited, how long people stay, which links they click. It sets cookies that distinguish one visitor from another.
Google Ads tracks whether someone who clicked one of our ads later submitted a form, so we know which ads are working.
When you send us a form, we also share your email address with Google in hashed form, a one-way code that can't be read or turned back into the address, so we can see which ads lead to enquiries.
Meta (Facebook and Instagram) tells us whether someone who clicked one of our ads on Facebook or Instagram later sent us a form. When you send a form, our server tells Meta about it so the enquiry can be matched to the ad. Your email address, phone number, first name and last name go in hashed form, a one-way code that can't be read or turned back into the original. Your IP address, your browser and the page the form was on are sent as they are, along with which of our forms you used. Anything you left blank is not sent at all. We also store Meta's own tracking code in a cookie on this site, in the format Meta uses, so this measurement works.
Calendly is embedded on our thank-you page so you can book a call. If you use it, Calendly collects the information you enter and sets its own cookies. Their privacy policy governs that.
Cloudflare hosts this site and keeps standard server logs, including IP addresses, for security and performance.
Cloudflare Turnstile checks that the forms on this site are sent by a person rather than by a bot. It runs in your browser, and usually asks you to do nothing.
Resend delivers the messages you send us through the forms on this site, and the emails we send to guests who signed up from a welcome card.
Our email list is our own system, at list.guesthausrentals.com, rather than a company we hand you to. When you send the welcome card form, your browser sends your first name, email address and card code straight there; the page you were reading never sees them. It keeps those details, together with a record that you signed up on this site and when, which is how we can show you asked for the emails.
It then sends your returning-guest code, and occasional emails about our homes after that. Those emails contain a small invisible image that tells us whether the email was opened, and a one-click unsubscribe link on list.guesthausrentals.com.
Each of these companies processes data under its own privacy policy, and we recommend reading them if you want the detail.
To respond to you. If you fill in a form, we use what you gave us to reply, prepare an estimate, or answer your question.
To operate the site. Technical information keeps the site working and secure.
To understand what's useful. Analytics tells us which pages people read and which they leave, so we can improve them.
To measure advertising. We spend money on ads and need to know which ones produce enquiries.
To send the emails you asked for. If you signed up from a welcome card, we use your email address to send your returning-guest code and occasional emails about our homes.
We do not sell your information. We do not share it with anyone except the service providers listed above, and only so they can perform the functions described.
Form submissions are kept for as long as we might reasonably need them. Analytics data is retained according to Google's default retention settings.
If you joined our email list, we keep your details and the record of your signing up for as long as you are on the list. If you unsubscribe, we keep a record of your email address for exactly one reason: so that we never email you again, even if your address reaches us later from somewhere else.
Cookies. Most browsers let you refuse or delete cookies. Doing so may affect how parts of the site work.
Analytics. Google provides an opt-out browser add-on at tools.google.com/dlpage/gaoptout.
Advertising. You can adjust ad personalization at adssettings.google.com.
For ads on Facebook and Instagram, you can adjust ad personalization in your Facebook ad settings.
Our emails. Every one has a one-click unsubscribe link at the bottom. Use it and we stop.
Your data. Write to us at info@guesthaus.com and we will tell you what we hold about you, correct it, or delete it.
This site is not intended for anyone under 18 and we do not knowingly collect information from children.
The Texas Data Privacy and Security Act gives Texas residents the right to know what personal data a business holds about them, to correct it, to delete it, to obtain a copy, and to opt out of its sale or use for targeted advertising. We do not sell personal data. To exercise any of these rights, email info@guesthaus.com.
We may update this policy. The date at the top tells you when it last changed.
Guest Haus Property Management LLC Austin, Texas info@guesthaus.com 512-823-1286