How we charge
A house takes $8,000 in a month and spends $1,300 running it. We charge a percentage of the $6,700 that was left, not the $8,000 that came in.
An illustration.
A lower percentage on the full amount can cost more than a higher one on what's left. Worth doing the arithmetic before comparing rates.
01What comes out first
Cleaning, supplies, repairs, platform fees. All of it comes off the revenue first. Our fee is calculated on what's left.
Money spent running the house was never really earnings. A month with a $900 repair in it earned less than the platform statement says. We charge on the real number.
02Third-party work
Handymen, technicians, pool, HVAC, plumbing, electrical. We use the same people across every house we manage, which earns us preferential rates and same-day service when something needs doing. What they charge us is what appears on your statement.
03Two agreement lengths
Twelve-month or month-to-month, at different rates. The longer term carries the lower percentage. Month-to-month exists for owners who'd rather see how it goes before committing to a year, and plenty of them switch over once they have.
04More than one home
Owners with two or more properties under management receive a reduced percentage across all of them, applied from the month the second home goes live.
05Hotel occupancy tax
Austin and the State of Texas both levy occupancy tax on short-term stays, and the rules around who files and who pays depend on the platform. We can help you navigate it, whether that means calculating the numbers for you or filing on your behalf.